Support Center
All EDB plans include access to our dedicated support team, staffed full-time by PostgreSQL experts with deep and diverse knowledge about PostgreSQL deployments. This includes experience with other proprietary databases, popular open source extensions, and major cloud infrastructure platforms. Over 1,700 companies use EDB software and services, so we’re familiar with any workload or use case at enterprise scale.
Want to learn all about EDB support?
Support orientation is available with just a click! View our on-demand video series to learn about EDB support. In just minutes we cover access, case creation, user management, service level objectives, downloads, and more.
More support options
Managed Database
Expert proactive support for your deployments
Technical Account Management
Proactive guidance and partnership