EDB Sovereign Assurance Program

Expert guidance. Faster value. Built around you.

A Technical Account Manager (TAM) who knows your environment, a portfolio of curated outcome-focused services, and a multi-year roadmap built to deliver measurable value at every stage of your EDB investment.

To maximize EDB's value, technology is only half the equation.

The most successful organizations combine powerful software with the right advice at the right time, leaning on experts to absorb knowledge quickly, bypass the learning curve, and drive the transformation needed to meet their objectives.

 

EDB Sovereign Assurance puts that into practice, bringing together Technical Account Management and a portfolio of curated outcome-focused Velocity Services, structured around your objectives, sequenced to accelerate adoption, and built to deliver measurable value at every stage of your EDB journey.

"When you engage EDB Sovereign Assurance, you get a team built around your success. Strategic guidance from your Technical Account Manager, deep technical expertise from our consultants and architects, and a shared commitment to delivering outcomes that move your business forward. That is what personally invested looks like."

— Chad Crook, Chief Customer Officer, EDB

What Sovereign Assurance delivers

  • Technical Account Management

    An expert partner who deeply understands your goals and is committed to driving your specific outcomes.

  • Annual Velocity Services

    Curated, outcome-focused engagements aligned to your strategic roadmap and structured around your specific timelines and budgets.

  • Business reviews and health monitoring

    Structured progress tracking so nothing slips and every opportunity surfaces.

  • Enterprise-level support

    Comprehensive 24x7x365 support and break-fix services from experts who helped build Postgres®.

  • Multi-year roadmap planning

    A living Services plan that evolves with your business, not just your first deployment.

Experience Tiers

Sovereign Assurance is available in five tiers, each designed to match the scale and complexity of your EDB deployment. Every tier includes Technical Account Management and annual Velocity Services, calibrated to the scope and ambition of your investment.

Tier

Best for

Foundation

Teams deploying a new EDB product or a new use case for the first time

Core

Growing deployments needing structured adoption and advisory support

Essentials

Multi-workload environments with evolving deployment priorities

Professional

Complex environments requiring deep, ongoing expert partnership

Premier

Enterprise-scale transformations needing full strategic partnership

Speak with your EDB account executive for full tier details.

How it works

Every Sovereign Assurance engagement is uniquely tailored to your environment and objectives. Each year, your Technical Account Manager collaborates with you to structure a personalized services plan aligned with your roadmap, budget, and priorities.

Why EDB

We are invested in your success. Every stage. Every step.

EDB exists at the heart of the Postgres ecosystem. When you engage Sovereign Assurance, you work with practitioners who bring deep, enterprise-grade Postgres expertise to every engagement, with access to the teams that build and maintain the platform at its core.

That commitment is backed by over two decades at the center of the Postgres ecosystem, trusted by 1,700 organizations globally across financial services, government, and technology.

Ready to accelerate your EDB investment?

Speak to your EDB Account Executive about Sovereign Assurance, or reach out to talk to an EDB expert.